Sometimes travel doesn’t go the way we plan. Sometimes emergencies pepper our paths. Oftentimes, split second decisions impact far more folks than just ourselves. Cruise lines in particular have to make crucial decisions all the time…but probably none more critical than a passenger’s health. Such was the case this morning with a medical emergency on Carnival Fantasy out of the Port of Mobile. The decision affected many cruisers, but it was the right thing to do no matter how you slice it. It’s what I would want to happen if it were my life.
Here is the official word from Carnival Cruise Line:
Earlier today, Carnival Fantasy had to return to its homeport of Mobile, Ala. to disembark a guest experiencing a critical medical emergency. The ship was on the second day of a four-day cruise that departed the Port of Mobile yesterday.
As a result, the ship will be forced to miss a scheduled call in Cozumel, Mexico and the remainder of the voyage will be spent at sea.
All guests on this voyage will receive a 50% refund of their cruise fare and a 50% credit on a future Carnival cruise. In addition, any guests wishing to disembark in Mobile will have the opportunity to do so and will receive a full refund of their cruise fare.
Carnival sincerely apologizes to its guests for this disruption of their vacation plans. Returning to Mobile was imperative based on the seriousness of the medical emergency. The well-being of our guests and team members is always our foremost priority.