I am pleased as punch to add this update just in from the Carnival Fantasy. If you haven’t been following the Fantasy ship out of Mobile, you’ll want to read the entire post. If you have, you’ll find a smile forming across your face as you read this update. Who couldn’t be happy with a half price cruise and a stop at one of my favorite ports of call? Well done Carnival, well done.
Official Carnival Cruise Line Update (4-14-17)
Repairs to the Carnival Fantasy have been completed. The ship is now operating at full speed. While the ship will not be able to make its originally scheduled call in Cozumel, we are now able to add a visit to Key West to the itinerary. The ship will arrive in Key West at midday tomorrow.
Guests on this cruise had the option of cancelling, receiving a full refund and disembarking prior to the ship’s departure from Mobile yesterday or staying on board and sailing on the modified itinerary which was originally expected to be a cruise to nowhere. Guests who chose to sail are receiving a 50 percent refund of their cruise fare and a $50 onboard credit as well as a 50 percent credit towards a future cruise.
We are very pleased that our technicians were able to complete the needed repairs and we are able to offer our guests a visit to the charming and historic town of Key West. Future voyages of Carnival Fantasy are scheduled to operate on their normal itineraries.
Everyone plans for a perfect vacation, but sometimes those plans are interrupted. In times like these folks either see the glass half full or half empty. Guests scheduled for departure on Carnival Fantasy yesterday were met with such circumstances when the ship had to abort the scheduled itinerary due to technical issues with its propulsion system. Carnival had to make a quick call on what they could and could not take on as far as speed and ports of call.
Carnival Cruise Line’s Official Statement
Carnival Fantasy departed Mobile yesterday evening on a ‘cruise to nowhere.’ The ship is experiencing a technical issue with its propulsion system which is affecting the vessel’s maximum cruising speed. Technicians continue to work to address the issue, however, given the ship’s speed limitation, it was not be possible to maintain the scheduled itinerary which included a visit to Cozumel, Mexico. Instead the ship will remain at sea throughout the cruise which will return on Monday.
Guests had the option of cancelling, receiving a full refund and disembarking or staying on board and sailing on the cruise to nowhere. Guests sailing on the modified itinerary will receive a 50 percent refund of their cruise fare and a $50 onboard credit as well as a 50 percent credit towards a future cruise.
We sincerely apologize to our guests for this disappointing modification to the planned itinerary and our team looks forward to going above and beyond to ensure they enjoy an extraordinary vacation.
My Take on the Carnival Fantasy Tech Issue
I know that some folks will scream about how their life is ruined because of this unavoidable and unpredictable situation with Carnival. I have been on vacations where I’ve had car trouble or malfunctions on airplanes altering my plans or even causing me to cancel trips. This is called LIFE. Carnival would certainly rather be in a position of pleasing passengers with the vacation expected rather than something different. I think their offer is very generous. I’d love to be on a half price 4-night cruise to nowhere right now.
What is your feeling? Did Carnival handle this in a way that you would have appreciated? Tell us below!